Welcome to Mainstream Direct
Hi my name is Richard Haines and I have been in the mailing industry and at the helm of my own business for 30 years. From 2004 my children have become involved which has enabled us to establish a true family business with traditional values that are very important to us as a business.
One Big Family!
My son Lee Haines is the Commercial Director, my eldest daughter Abbie is our HR Manager and my youngest daughter Lois looks after accounts and payroll. Nick, my son in law, is married to Abbie and is our Operations Manager and my daughter in law Jade (Lee’s wife) looks after the accounts for both businesses and is also heavily involved in Route 1 Express Couriers.
I feel this gives us a solid platform to build our business upon, coupled with a very loyal work force, some of whom have been with us from the beginning.
We consider everyone who works here as part of the Mainstream family. This unique culture gives us real strength, allowing us to develop an exceptional direct mail and fulfillment business, one that we are all proud of.
Over the years we have avoided borrowing lots of money to finance our equipment. Preferring to buy equipment outright where we can. This has allowed us to be stable and to avoid some of the financial challenges that have impacted our industry.
Because of our prudent approach our business owns and operates the latest hi-tech mailing, personalisation and finishing equipment.
The good news is that our approach is paying dividends for us as a business. We are considered to be a trusted partner by many of our longstanding clients. This means that for the most part we work at full capacity most of the year.
We operate an ‘open door’ policy and are not frightened by unexpected customer visits, in fact we welcome them.